Build 2016 Construction & Engineering Awards

Build 2016 Construction & Engineering Awards 6 ur aim is to help our customers achieve the house of their dreams and help them to maximise their living space. We currently have multiple projects on the go, and the biggest chal- lenge we have found that we face is communicating efficiently and making sure we entirely understanding our customer’s needs; when this is achieved, it is a very rewarding part of the job. With our own architects, project managers, planners and construction specialists, our team know how to turn any attic space into the crowning feature of any house. We are extremely flexible and determined to work around your schedule, and by sticking to the strict schedules that we set ourselves, you can be assured that your project will be completed in a timely manner. By focusing on customer service, and using our extensive knowledge, our team of loft conversion contractors aim to provide our customers with a qual- ity end product at a competitive price. We have a reputation for reliability, quality and excellent customer service. Our showroom in Barnet means that we can provide a wide range of ideas and inspiration for anyone who wants to improve their home. Before starting a new project, our Project Manager carries out an extensive pre-commencement meeting where he revisits the project details with the customer and guides them through the construction process, which includes advising them what their responsibilities are, as well as stating what finishes are required on windows, doors, architraves, and staircases, along with any other requirements of the customer. Prior even to this, we provide free quotes and consultation, offering no-pressure advice on your project, as well as on whether you need to obtain planning permission. We want to help our customers figure out exactly what it is they want from their loft. After we have been selected by a customer, we produce a written programme, which leads our customer through the project week-by-week, schedule regular meetings between them and the project manager, and we regularly provide email updates which include photo- graphs, to show how their home is progressing. We make sure to provide that we provide a full service for our customers, guiding them fully through the design and build process. We want to make sure that the project is fully managed so that our customers are able to carry on with their lives, in the knowledge that their property, and their needs, are being taken care of. Whether it is to create a master suite, a home office, or a child’s bedroom, we are able to handle everything in the process. Operating within the M25, we have completed projects all over the city. From Barnet to Battersea and Kensington to Kentish Town, and everywhere in between. We know the crucial differences in houses across the city, and how local councils operate in the North, East, South and West. Our experience is invaluable, and we utilise this to our customers’ advantage. There are always Planning and Building regulation changes throughout the year, and with our professional memberships and regular meetings, we keep abreast of the industry changes. We would like to see more changes in the planning process; if a uniform approach to planning could be achieved, this would enable the industry to work better and be more effective, thus being better for the economy. Our mission is to build trust and understanding between our clients and produce the best product available. We continually look for new opportu- nities for growth and expansion into new projects, new suppliers and new customers. We plan to build Central London Lofts to be one of the best companies in London. Best Loft Conversion Specialists 2016 - London Central London Lofts are a London based construction company that service all areas in and around the M25. They have over 30 years’ experience in the business and offer their customers a 1-stop service with complete design and build. We spoke to David Gage, Founder, who told us about the firm’s approach to customer service. O