Build Facilities Management Awards 2016

2016 Facilities Management Awards Build 33 iamond Cleaning (Southern) Ltd work across a range of sectors, which include office cleaning, restaurants, pubs, bars, hotels and estate management. The firm offer a range of cleaning ser- vices, which include specialist carpet and hard floor cleaning, deep cleans, communal area cleaning and end of tenancy cleanings. Dia- mond Cleaning work with office management companies across the South of England to fulfil their commercial cleaning needs. The firm are committed to providing an excellent service for their clients, which includes not only the delivery of high class cleaning services, but also ensuring that they remain agile to cater for their clients’ diverse require- ments. This involves excellent communication between their supervising staff, the client and the cleaners, and the regular review and training of their staff. The business has grown predominantly via referrals, and Diamond Cleaning see their happy customer referrals as a testament to how they manage each and every contract. Diamond Cleaning’s overall mission has always been to provide diamond quality service at a fair price, on time, every time. The firm has always been committed to building a sustainable business, with the core principals of Diamond Cleaning Southern Ltd Best Office Cleaning Company - South England Diamond Cleaning (Southern) Ltd was founded by two experienced regional managers, who have over 40 years of combined experience in the cleaning industry. The vision of the company is to provide the diamond standard of service, at an affordable price. D FM160021 Company: Diamond Cleaning Southern Ltd Web Address: www.diamondcleaningsouthern.com/ Email Address: [email protected] Address: Diamond Cleaning (Southern) Ltd, Clifton House, 10 Poole Hill, Bournemouth, BH2 5PS Telephone: 01202 611007 the firm’s success simply being to never let customers down, and to provide ongoing management and supervision for every contract whilst maintain- ing regular contact with clients. Diamond Cleaning are flexible and always endeavour to exceed their customers’ expectations, which has allowed them to become a trusted supplier. Using a time and attendance system allows the firm to ensure that their staff arrive on time to jobs. They also use comprehensive internal management systems, which allows for them to ensure resources are maximised and allows for the firm to plan and resource efficiently for their clients. Diamond Cleaning do get last minute requests for their services, and being able to move and reassign resources quickly is essential to the firm’s ability to service and support their customers. Diamond Cleaning are expanding into new territories and continuing to build their presence in the office cleaning market. The firm have a strong portfolio of services and clients, which allows for them to confidently promote their services in new areas. They will continue to develop their staff to ensure that the business remains at the top of its game for many more years to come.