Facilities Management Awards 2017

Build 2017 Facilities Management Awards 4 or more than 30 years, RLE has delivered facility monitoring and leak detection technologies that prevent disasters, preserve its customers’ reputations, and provide peace of mind. Jenny discusses the firm’s service offering in more detail and highlights how the firm works to ensure its clients receive the very highest standards of service and support. “At RLE, our products are used in critical facilities and data centres worldwide. We are renowned for our product reliability and excellent customer service and technical support. As such, our portfolio includes a variety of solutions to accomplish important goals: SeaHawk for Leak Detection, Falcon for Facility Monitoring, Raptor for System Integration, Triad for Raised Floors, and our RLE Services. Thousands of customers world- wide rely on RLE products to detect threats, notify stakeholders, and mitigate risks to their critical sensitive environments. Our products can be found in most of the top data centres globally. “Our company’s mission statement is: we exist to prevent disasters, preserve our clients’ reputations, and provide peace of mind. We keep this top of mind every day, with every customer interaction and every business decision we make. Over the past several years we have also invested extensive time and resources to develop a thorough quality control process which is reflected in each and every product that leaves our facility.” It is the firm’s innovative product offering, combined with its exceptional knowledge of the market in which it operates, that set it apart from its competitors, as Jenny is eager to emphasise. “Fundamentally, our success comes from an in-depth understanding of the critical importance for these types of facilities to stay up and running and our products provide an extremely high degree of confidence in monitoring such facilities. It is a testament to the quality of our products and the efforts of all facets of our business and employees – from our engineering and development teams to our manufacturing and support staffs. “Additionally, we have a unique product range which differentiates us from other similar companies. Our sensing cable is engineered to eliminate false alarms. We recognize that false alarms are a problem in the leak detection industry: when a facility manager frequently investigates reported leaks that turn out to be false alarms, they will eventually ignore all alarms and quit using their leak detection system. It does you no good to have a leak detection system you cannot trust. Our monitoring devices are engineered to minimize false alarms, so you can trust any alarm generated is an actual leak or cable break that needs to be investigated. “Alongside this, our monitoring systems offer SNMP, Modbus, and BACnet protocol integration. That means they can operate as standalone monitoring systems or integrate into a larger BMS and contribute to that larger “single pane of glass” that many facilities managers are looking for. Instead of competing with large BMS systems, we work together with them so our users receive the most benefit from their monitoring solution. “Finally, we have a low total cost of ownership. Often a product that looks affordable at the outset ends up being considerably more expensive once you figure in expansion fees and additional recurring costs. Our products have no recurring costs – once you buy it it’s yours and it’s ready to go. Firmware updates are always free, data is stored onboard so you own that data and can access it at any time, and all protocols needed for integration are included – no annual memberships or expansion kits are required. RLE offers products that are feature rich with robust protocol capability at a very competitive price point.” Another key focus for the company is adapting to the ever changing needs of its clients. Working in such a vital, constantly evolving market, RLE has to work hard to adapt, as Jenny highlights. “Critical facilities and data centres are consistently becoming more integrated into everyone’s daily lives. We are increasingly dependent on technology and computers, and our society will not function smoothly without these types of facilities. The monitoring of alarms (fire, security, Best International Facility Oversight Provider 2017 & Facility Monitoring Product of the Year: RLE Falcon RLE Technologies is a leading global provider of critical facility oversight and notification, primarily targeting the data centre and Telecommunications industry. We invited Jenny Peterson to tell us more about the firm and the range of solutions it provides to its valued clients. F FM170007 Company: RLE Technologies Contact: Jenny Peterson Contact Email: [email protected] Address: 104 Racquette Drive, Fort Collins, Colorado, 80524, USA, 970-232-3930 Website: www.rletech.com