BUILD Q1 2018 M3T Cx Authorities LLC Issue

Build Q1 2018 8 COO, Tarik Mack then outlines the company’s overall aims and what strategies they employ to achieve these, plus how they create innovative solutions to maintain success. “Our goal is to educate others about this industry by speaking, lecturing and writing about it. We approach each project with care, taking special consideration to identify operational challenges. As a technical commis- sioning provider, we work closely with the entire project team to ensure that the project goals are understood from conception through the completion of a project. “Communication and more specific listening will help us maintain suc- cess. Listening to the clients, to the manufacturers, designer, architects and trades is key. It helps us to understand our projects and client, so we better fulfil their expectations. “Additionally, education, marketing and brand awareness are essential to success in this industry. It’s important for business owners to give lec- tures, have conversations, and author articles highlighting the benefits of commissioning services. It’s also important to provide the best possible services to all clients, and secure referrals after projects.” While the company is proud of all their projects, Monica shares one of their most successful business relationships to date. “We are proud of all the company’s projects. We measure success by repeat business, so we aim to foster ongoing relationships with clients. Referrals from our long-standing clients, after a job well done, has been a blessing. All the company’s business, thus far, has been through referrals. “One of the most successful business relationships we have is with a large industrial client. After completing multiple projects for them our first year in business, we entered a long-term IDIQ (indefinite date/indefinite quantity) contract. That contract has been instrumental in helping us to develop and emerge as a small business in our infancy. “We’re always working on new ideas to help grow our business and bring awareness to the industry. You’ll be hearing from us in the future.” In closing, Monica reveals her insights into what the future has in store for the industry and the company. “There are great strides being made in awareness and education in the commissioning industry by companies and individuals. There is a low rumble in the background. “We are an emerging small business in the development phase, so we are looking to foster new business relationships and to add new projects/ clients to our roster. We will also continue to grow our relationships with existing clientele. “As the commissioning market grows globally, we want to continue to do our part to educate on the benefits of commissioning, as well as take on new commissioning projects around the world.” Commissioning Excellence 3TCxA.com Photo taken by Anna Bonnett Photography