Construction and Engineering Awards 2021

27 Construction and Engineering Awards 2021 BUILD ased in Eden Prairie, Minnesota, DriSteem is focused on solving the problems that arise when it comes to moisture control. For many businesses, this challenge has the potential to overwhelm their business. To ensure continued success, these firms depend on a reliable and robust solution that is built to the highest standards. The best of these solutions can be found when turning to the team from DriSteem. For over half a century, DriSteem has been the preferred supplier of ‘moisture control’ solutions, with its market strategy revolving around being able to meet the specific needs of people in specific areas. The team depends on its local regional distributors, people who truly understand their local market’s needs, and can provide complete cradle-to-grave support alongside their contractor and installer partners. When a client buys a DriSteem product, it is one which has been especially chosen and adapted to suit the needs of the area above all else. When the team is approach by a customer, they are expected to deliver results to the highest standards at all times. No two customers have the same expectations of a product, and different demands for each. As such, each of the DriSteem teams guides their customers towards what they consider to be the best value purchase considering Total Cost of Ownership. This enables the team to take into account the customer’s ability to service equipment, their energy considerations and the other factors that go into the day-to-day operation of a business. The team support engineers and architects as well as contractors as they proceed through the specification, installation, and commissioning phases of a project. This has been done through making a wide range of tools and other resources available to them at all times. During the COVID-19 pandemic, the team were quick to react, strengthening their online calculators and selection tools in order to better serve customers. The team have a number of BIM content hosting sites designed to cater specifically to local needs. Needless to say, this localised approach has been key to success for this impressive business. The pandemic has created new challenges for every business, and like most the team at DriSteem have become used to remote working throughout the company. Many COVID-related projects have required the team’s expert help, and DriSteem has done above and beyond in ensuring the supply of supplied a significant volume of HVAC humidification equipment. These products have gone along way to supporting the production of numerous COVID related vaccines. The local systems in place rely upon a complex supply chain which has been affected significantly over the last year and a half. The team at DriSteem made the decision very early on to strengthen the power of their local inventories to meet demands throughout this incredibly challenging time. As the airborne nature of the virus became clear, the team saw increased demand for spare parts to restart existing systems as well as a need to increase humidification capacities through new installations. As a manufacturer, the team not only wrote a number of white papers, but also hosted webinars on the role of humidity in airborne transmission for the benefit of customers. Since coming onto the market DriSteem has made a name for itself as a quality provider, with longevity and lower Total Cost of Ownership at its core. Because the team is known as a manufacturer capable of offering the broadest ranges of B humidification technologies, they are able to act as a trusted advisor throughout the sales process. This allows the team to stand apart from the crowd in every way. Needles to say, the team have seen the recent demands in terms of IAQ – Indoor Air Quality – and IEQ – Indoor Environmental Quality. Thanks to the recent pandemic, the conversation has shifted back to building occupants and health and wellness. There is not only an awareness, but a desire to ensure that healthy levels of humidity are maintained. The benefits are clear, with people’s health and productivity massively impacted by this simple factor. The team’s approach is one which takes into account not just the current demands of the market, but the expectations of it as well. Naturally any humidification system consumes water and energy, and the team are always exploring ways of finding the optimal solution in terms of humidification output when up against water and energy usage. Looking forward is not easy task for any company, particularly one which is trying to reposition itself as the COVID-19 crisis begins to abate. Obviously, there is a need for constant innovation, based on the demands of the market and the needs of customers. To do this more effectively, the DriSteem team plan to launch a ‘digital transformation’ program that will provide the tools necessary for engineers and architects who are working on the selection and specification of humidification systems. This new digital approach is being accompanied by even more online content for installers and maintenance personnel. This will ensure that they can effectively support their customer’s installed equipment. This material is available as foreign language collateral, website content, training materials and of course videos. Videos are a major way of connecting with end- users, and the team regularly upload new content to YouTube and Vimeo in order to spread their message as far as possible. The world is constantly moving forward, and the humidification has become one of the major issues within it. We celebrate the triumphant work of DriSteem and look forward to what wonders the team will achieve next. Company: DriSteem Name: Duncan Curd Email: [email protected] Web Address: www.dristeem.com