BUILD Construction & Engineering Awards 2024 Client satisfaction and quality workmanship are two elements that go hand in hand for Kramer Construction & Management Inc., a company on a mission to provide high quality contracting services. Based in Illinois, this family-owned company prioritises its clients above all else. As the company is featured in the Construction and Engineering Awards 2024, we speak with Director of Operations Jake Kramer. Best FamilyOwned General Construction Company 2024 – Illinois Boasting over 25 years of industry experience, Kramer Construction & Management Inc. was founded in 1996 by Jeff Kramer. As a national general contractor specialising in senior living and franchise construction, Kramer Construction & Management Inc. strives to deliver high-end construction management services, whilst maintaining the personal touch of a family-owned company for which it has become renowned. The company offers a range of services to its clientele, including general contracting, operations and maintenance, pre-construction, construction management, and an all-encompassing design-to-build process. Though its specialities may lie with senior living, Kramer Construction & Management Inc. services an array of sectors, such as healthcare, restaurants, retail, industrial, corporate, veterinary, places of worship, and many more. Currently, Jake tells us that Kramer Construction & Management Inc. is completing an expansion portfolio of MY SALON Suite locations within Texas. “Comprised of seven new locations in various markets throughout the state, our executive team has organised a strong foothold within the local subcontractor market,” he says. “MY SALON Suite buildouts are fast paced, as each store is eager to open their doors. Maintaining successful schedules while keeping an eye on the details has been a very large success for Kramer Construction & Management Inc. in 2024.” The company has seen marked success in its unique approach, which involves merging the oldschool construction values it had once built its foundation upon with ever-advancing industry technology. In doing so, Kramer Construction & Management Inc. delivers excellent construction projects, both on schedule and within budget. When it comes to customer service, Kramer Construction & Management prioritises transparency, citing an open line of communication as the key approach to any new or existing client relationship. All estimators and project managers on the team are encouraged to stay in continual communication with clients, answering phone calls promptly and following up on calls to ensure that everyone remains on the same page throughout the process. “Construction is fast paced,” Jake explains. “Our clients entrust Kramer Construction & Management Inc. to deliver the same results consistently, which is why 75% of our business is from recurring clients. We give them all of the information: the great, good, bad, and ugly because there is no way around it. It is the industry we live in, and streamlined communication helps calm the stress of construction on the client’s side.” Being in such a fast paced industry, it is important to have all hands on deck. Whilst Kramer Construction & Management Inc. has seen exponential growth over the last three years, both Jeff Kramer Sr. and Jake Kramer remain heavily involved in each project, as well as the day to day operations of the company. This is not merely restricted to projects within Illinois; both the Founder and the Director of Operations will catch a plane at a moment’s notice to be on-site by the following morning. The company strives to build long-lasting relationships with clients that go beyond completing singular, one-and-done projects. Kramer Construction & Management Inc. establishes trusting relationships and connections, ensuring the client knows that if something must be addressed during the project, Jeff and Jake are involved. “Kramer Construction & Management Inc. is all about ‘whatever it takes’, and ‘we build where you need us’,” Jake tells us. “If we are completing a project for a client in Pennsylvania and they have an emergency issue at a building of theirs in California, we are on it. We are helping, and we are allocating manpower.” Since its inception, Kramer Construction & Management Inc. has worked tirelessly to not only deliver excellence across all operations but to ready the minds of the next generation of contractors. The company is driven by a brilliant foundation of young minds passionate about making waves in the industry. Both the Head Estimator, Mitchell Carlisle, and Jake himself are 26 years old, whilst its Senior Project Manager, Michael Wittich is just 24 years old. “As we continue to grow, you will continue to see young minds who are eager to make massive impacts in the construction industry,” Jake tells us. “Kramer Construction & Management Inc. will be leading that charge.” Contact Details Contact: Jake Kramer Company: Kramer Construction & Management Inc. Web Address: https://www.kramerconst.com
RkJQdWJsaXNoZXIy MTUyMDQwMA==