BUILD Construction & Engineering Awards 2024 Most Innovative Plumbing Products Company 2024 – Australia The Wondercap Company is an Australian owned and operated business that offers specialty plumbing and drainage products for wet area bathrooms and shower drains. Market leaders, the company has designed and developed the first complete drainage system that provides various improvements to plumbing systems. As The Wondercap Company is named in the Construction and Engineering Awards 2024, we speak with Founder Les Howson. Founded in 2001, The Wondercap Company is the creation of industry innovator Les Howson. Having operated a renowned plumbing company on the Gold Coast of Australia since 1980, Les had witnessed many inadequate installation standards for floor and shower wastes and envisioned improvement. Les saw that the established methods were lacking, often resulting in downtime and regular call backs. Les dreamt up the Wondercap, a patented product that features a protective cap, adjustable base, and puddle flange. Together, these elements remove the chance of blockages caused from excess construction rubbish and materials entering the drainage system. What’s more, the Wondercap is manufactured with a non-stain polypropylene injected with an antibacterial agent to prevent the growth of surface bacteria and mould, eliminating the risk of bad odours. “The Wondercap Company designed and developed the first complete drainage system that provides various improvements to prevent blockages, waterproofing failures with hygienic bathroom solutions,” Les tells us. “Our clients have benefitted by reducing construction industry defects, reducing waterproofing problems and failures, and sewer blockages, in addition to delivering better industry practices and solutions.” For every project it undertakes, The Wondercap Company takes a comprehensive approach to ensure total clarity with the client. The Wondercap Company lays a solid foundation, providing detailed strategies, product samples, and installation guidelines, including waterproofing installation information related to the product range. This thorough method ensures that products are specified in tender documents, guaranteeing their use in the final construction. Then, The Wondercap Company provides follow up samples complete with tips and tricks to assist the contractors. If necessary, the company will supply methodologies that meet the site’s requirements. Each carton of products contains a limited supply of lightweight plastic test plugs so that the contractor can test the waterproofing membrane prior to installation, ensuring complete success. This emphasis on product awareness is a prime example of how The Wondercap Company stands apart in the market. The company prioritises product awareness over pricing, going to great lengths to ensure that its clients feel completely comfortable with the product. Offering simple videos for installation instructions provides key instructional information to its product users, a feature not offered by other companies in the industry. Another way in which The Wondercap Company differentiates itself within the market is its innovations. Since its inception, the company has developed and implemented numerous groundbreaking products designed to streamline the industry. Examples of such innovations include the Retro Puddle Flanges, designed with eight fixing points to greatly reduce the industry problem of ‘birthmouthing’; the decision to use propylene for its nonstick and nonstaining insert base and grate adaptor; as well as introducing the Test Plugs as complementary product with each placed order. “If you had to evaluate the position of The Wondercap Company in the marketplace – the measure would be calculated by the number of innovations implemented to meet the challenges facing the market,” Les tells us. “We have implemented many new products over the last 20 years that continue to adapt to the changing market and educate the industry. The changes we have introduced to ensure better practices have helped contractors provide better results for their customers, reducing many warranty issues, callbacks, and ongoing problems.” The company’s focus on innovation has resulted in an advanced product design that allows The Wondercap Company to effectively navigate ever-evolving industry regulations. The National Construction Code of Australia, known as the NCC, has introduced numerous changes to the construction industry that requires many practices to change by creating new construction standards. The industry has had to adapt to such changes, and as a result, The Wondercap Company has seen its products specified in more contracts due to its compliancy. The Wondercap Company’s products are certified, approved, and included in the NCC requirements, which has enabled the company to meet the challenge and go beyond the new requirements. Its manufacturing and supply have evolved to meet the new NCC changes, and new product prototypes are currently in development. By bringing these new products to the market, the company will assist the construction industry in accordance with the NCC changes. Such plans are a strong demonstration of The Wondercap Company’s innovation and unwavering commitment to optimising the industry. It is for these very attributes that The Wondercap Company has been recognised as the Most Innovative Plumbing Products Company 2024 – Australia. Contact: Les Howson Company: The Wondercap Company Web Address: https://www.wondercap.com.au
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