BUILD - 2018 Facilities Management Awards

Build 2018 Facilities Management Awards 4 Estate Cleaning Firm of the Year 2018 - Greater London A subsidiary of national building support services provider Regent Samsic, JPC Cleaning Services Ltd is an experienced commercial cleaning company offering a range of services for offices as well as retail and industrial spaces. Having recognised the firm in our 2018 Facilities Management Awards we profile it to showcase how it came to win one of these prestigious accolades for its hard work and commitment to quality services. and property giants Jones Lang LaSalle. The company also has a long history working with London’s most exclusive casinos. Technology is essential for supporting the complex requirements of JPC’s contracts, especially in a multi-service delivery. For example, Templa Paperless CRM System is a system that allows the firm’s managers or supervisors to instantly access and use documentation for internal auditing, H&S or new starter forms, induction training and many more, via their mobile or tablets. Quality Auditing of the firm’s sites is also monitored by Templa. For total transparency, JPC’s clients have easy access to all of this date via the client portal on the firm’s website. While these tools ensure efficient and accurate processes, they also nurture trust and confidence in JPC’s client relationships and ensure that all clients feel supported at all times. Whilst technology is vital to the firm’s operations, JPC has always recognised the importance of its employees, and has always worked hard to treat them with respect. After all, JPC’s successful business operations are based upon one of the lowest rates of staff turnover in the cleaning industry, which gives its customers reassurance that a regular, dedicated team will always be on sites. To help staff to achieve the clients’ objectives, JPC’s operational team will develop an in-depth knowledge of the estate and the logistical operational parameters required to deliver a consistently high quality of service, then communicate these to our teams. This also means that JPC always encourage its staff to take ownership of their function and build relations with clients and their teams on a day-to-day human level. Ultimately, this supportive, client-focused approach has driven JPC to the success it enjoys today, and moving forward the firm will continue to cultivate this and work on exciting new projects to drive it to even more achievements in the coming years. upporting a wide range of corporate and commercial clients based across London, JPC offers a wide range of solutions for a range of spaces including in-house reception services; washroom/hygiene services; housekeeping and porterage; as well as waste management. Thanks to this diverse array of solutions, JPC has an equally varied portfolio that includes iconic skyscrapers such as the Leadenhall Building (aka ‘the Cheesegrater’), Paddington’s Merchant Square development, S Nov18571 Company: JPC Cleaning Services Ltd Phone: 020 7702 3700