BUILD - 2018 Facilities Management Awards

Build 2018 Facilities Management Awards 6 ince its inception in 1999, Cleanology has gained a reputation for excellence, which has helped it to excel in this highly competitive industry. Today, the firm works with a range of high-profile clients – Harrods, The White Company, and the Good Housekeeping Institute rank among the company’s 500 contracts. Independently audited by ISO:9001, the firm is able to assure its discerning clients that it offers the highest possible level of service. Seeking to offer quality services that exceed the level of its competitors, Cleanology believes in training and incentivising staff. As part of this approach, the firm encourages advancement. Although many of its managers arrive with BICSc training standards, those who do not are encouraged to work towards them. Each new member of staff undertakes a two-day induction session, which includes theory training and a training video available in English, Spanish and Polish. Practical, on-site training follows, and only staff with a valid certificate are permitted to work. Additionally, Cleanology is a firm believer in ethical employment and, as such, all staff are employed on a permanent basis. Since Cleanology is a recognised service partner for the Living Wage Foundation, employees enjoy above market rates. The company also offers bonuses based on attendance, client satisfaction and quality of work, to incentivise staff and drive them to offer clients the best possible service. Being a small, agile business with satisfied staff who are always happy to cooperate closely with their clients, Cleanology has seen an influx of clients over recent years, as many companies choose to work with smaller businesses where they will receive a flexible, personal service, rather than larger firms. Whilst some of the larger players in the facilities management (FM) market are facing challenging times, smaller, more adaptable companies are now seen as the ‘safer option’ when it comes S Best Office & Commercial Cleaning Company - London & Specialist Cleaning Company of the Year - London Cleanology is a family-run business that provides quality cleaning services to a range of corporate clients, servicing clients offices, venues, retail and co-working spaces, among others. Having recognised the firm in our 2018 Facilities Management Awards, we explore the secrets behind its success. Jan19012 Company: Cleanology Contact: Suzanne Howe Website: www.cleanology.com to clients selecting their FM partner. As such, Cleanology remains committed to offering quality, bespoke services to meet the needs of every client it has the privilege to serve. Another unique factor which differentiates Cleanology from its competitors is its ongoing dedication to sustainability, which has become a key focus for consumers over recent years. Alongside helping the firm to gain favour with clients, environmental credentials have also played an important role in reducing overheads. As well as bringing in standard recycling and energy efficient light bulbs, Cleanology runs a 100 per cent hybrid fleet, and has even commissioned special cleaning fluids to tackle portion control. Where Cleanology truly excels is in its wider mission to reduce its impact. Site surveys on energy usage take place at all client sites, and at head office. Three-quarters of all light bulbs are already energy efficient and the roll out of this programme continues. As such, the firm’s clients