BUILD Facilities Management Awards 2023 18 aim is to create and promote healthy, happy, and productive environments for our clients.” QCC’s initiative embodies a commitment to utilise high-quality, effective products, supplied by industry-leading manufacturers. By equipping employees with innovative, eco-friendly tools, QCC ensures optimal results for both clients and staff, maintaining its unwavering standard of service. Despite its willingness to move with the times, QCC is all too aware of the importance of customer service and the personal touch. No matter what time of day or night a client may call they’ll always speak to a real person. Help desk representatives are there to answer questions, set expectations and provide updates as required. On-site staff can respond to emergency issues in less than 15 minutes with those that travel to the client’s site often available in less than 30 minutes. By ensuring that every customer’s expectations are met or exceeded, QCC plans to continue to expand its reach, providing unbeatable service to clients across the country for decades to come. For further information on QCC and how the company can be of service to you, please visit the website. Contact: Sales Department Company: Quality Commercial Cleaning Pty Ltd T/A QCC. cleaning Web Address: https://qcc.cleaning/ 16 years ago, in an industry weighed down by old-fashioned processes and products, the founders of QCC set out to offer its clients faster, more meticulous, greener cleaning solutions. Embracing a transparent approach, QCC made client satisfaction its number one priority. Exploiting all the advantages of this technological age, whilst guarding those all-important personal touches, the company has built a reputation for outstanding service. Renowned as a trusted partner to a multitude of Australia’s leading businesses and institutions, QCC proudly serves over 200 diverse clients, spanning sectors from banking and telecommunications to education, healthcare, and maritime and aviation facilities. Over the past decade, QCC has swiftly handled over 55,000 emergency call-outs, demonstrating its unwavering commitment to client needs. Despite its robust presence in Queensland, with offices in key cities including Brisbane, Gold Coast, Toowoomba, Rockhampton, Mackay, Cairns, and Townsville, QCC also has a footprint in Sydney, Melbourne, Adelaide, and Perth. Its unique blend of a strong local workforce, well-equipped vehicle fleet, and readily available resources sets QCC apart in the industry, underpinning its reputation for rapid and reliable response. As well as responding to emergencies, the team provides a full range of scheduled cleaning services including sanitation, bacteria and virus control, graffiti removal, and window, carpet, and upholstery cleaning. As an embodiment of a culture steeped in continuous innovation, QCC conducts all its operations electronically, fostering transparency as a paramount virtue. This approach provides clients with real-time reporting, promoting heightened efficiency and communication. QCC leverages its proprietary technology platform, Boomerang, to meticulously oversee performance at each client site. With daily reports from key facilities, QCC ensures services are delivered to specification, bolstering its commitment to openness and accountability to clients. A spokesperson for the company tells us, “At QCC, we’re never satisfied with doing our best. When it comes to cleaning our clients’ properties, we’re always striving to do better. We want to ensure our clients always get superior results. To do that, we’re always looking for ways to improve our services. Our Best On-Demand Outsource Company 2023 – Queensland State Quality Commercial Cleaning (QCC) is an experienced, innovative and genuine commercial cleaning company. Established in 2007, the company was a pioneer of 24/7 rapid response services. Working with retail, industrial and commercial clients across Australia, QCC’s motto is a famous quote from civil rights leader, Mahatma Gandhi: “The best way to find yourself is to lose yourself in the service of others.” We take a look at this enigmatic company in more detail. May23389
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