February 2017

66 BUILD / February 2017 , OC Cleaning Solutions: A Shining Example OC Cleaning Solutions Limited was formed in 2012 as a small commercial cleaning company byMarkWhite, the company’s Managing Director. InitiallyMark approached domestic clients and started to build a small portfolio of private residential properties, whilst also focusing on capturing the attention of larger commercial contracts in Chorley and the surrounding areas. Within the first 6 months, OC Cleaning Solutions continued to build on the domestic side of the business as well as gaining some commercial opportunities and going on to employ its first OC Cleaning team members. By 2014, the firm had successfully secured many new commercial clients in the North West of England, including commercial offices, public houses, bars, restaurants, sports clubs, medical and clinical environments, nurseries and other educational establishments. OC Cleaning Solutions entered the construction industry in 2015/16, and during the last 18 months the firm has started to acquire ongoing contracts with large scale project management companies. Working closely with these clients, the firm is able to complete cleaning after building work, sparkle cleaning, and the specialist cleaning of floor coverings at high street stores such as Boots, TJHughes, Dominos, Marks and Spencers, all over the United Kingdom. An increasing number of clients are beginning to realise the cost benefits and the flexibility which can be achieved by employing a cleaning contractor to manage their sites, stores and outlets, either as a one off, monthly, or even yearly arrangement. OC Cleaning Solutions offers a professional, thorough and effective cleaning solution to numerous organisations. In the last 6 months, OC Cleaning Solutions has started working with a local building company who they are working with on NHS projects around the North West. The firms after building work cleaning services are tailored to meet specific cleaning requirements, and OC Cleaning Solutions operates with only the best equipment and ensure their building work cleaning operatives are fully equipped with all safety clothing and materials to work on site. The firm takes health and safety very seriously; their standard practice includes site/ contract specific risk assessments and method statements, induction and refresher training for all staff, regular health and safety audits and safe chemical purchasing policy and full COSHH assessments. The firm also employs the services of a H&S consultant, who work closely with OC Cleaning to ensure everything they do is completed safely and all risks are either eliminated or significantly reduced. The management team at OC Cleaning Solutions take pride in ensuring that everything possible is done prior to site entry, meaning that the cleaning operative and supervisors who carry out the work can make speedy and efficient progress with little or no fuss on site. Every client is assigned a single point of contact that will control all instructions and ensure complete management of the building work cleaning service. Winning the Build Magazine Best Domestic & Commercial Cleaning Company - Northwest England has confirmed to the firm that they are providing a top class service across the board. OC Cleaning Solutions recognises that this is directly related to their staffs’ attitude towards their clients and the work which they undertake. The firm understands the value of appearance and cleanliness, and the effects these have on the day to day running of businesses, regardless of their industry or sector. OC Cleaning Solutions has implemented a quality management system from the outset, with a view to becoming ISO 9001 certified. Planning and implementing such a system at start-up will allow the company to maintain a faster growth, whilst providing a seamless undisrupted service to their clients; the company brand stands for “quality”. The firm has a structured and motivating quality management and training plan which sets its fundamental cleaning approach apart from its rivals. Weekly training, monitoring, inspection, appraisals and communication are all vital to the high quality service provided by OC Cleaning Solutions. A member of the management team will carry out weekly, or in some cases daily, site visits to ensure client satisfaction and employee support. The training plan offered by the firm sets them apart from their rivals as it provides appraisals, which are vital when providing the highest quality cleaning service and when building a sustainable future for both the business and its clients. Its location between Liverpool and Manchester gives OC Cleaning Solutions the advantage of being able to offer cleaning solutions to a wide range of commercial business parks, bars, public houses and restaurants, high street department stores and individual customers within the North West of England. Being one of Lancashire’s newest commercial cleaning companies, OC Cleaning Solutions intends to expand further into residential cleaning, event cleaning, end of tenancy cleaning, one off or spring cleaning, after building cleaning, and carpet and upholstery cleaning once it has become even more deeply established. Ultimately, OC Cleaning Solutions’ mission is to provide the customer with a commercial cleaning solution in an environmentally sound, completely trustworthy, and professional manner. FM160054