Home & Garden Awards 2021

Home & Garden Awards 2021 BUILD 25 Jan21218 very room in the house needs the perfect floor, from a soft bedroom carpet to a sealed bathroom linoleum. Furlong Flooring provides a place where people can find any floor they need in one place. Trusted to deliver the best results by numerous contractors and retailers alike, the team have had a busy time over the last twelve months. Of course every business has been hit by the COVID-19 pandemic, but when the UK’s lockdown started to lift in May, the team at Furlong Flooring found themselves in very high demand. Homeowners were spending more time updating and redecorating their homes, and there was an urgent need for carpets and floors that could fit the bill. From May until Christmas, the team quickly moved from a skeleton crew to one of their busiest periods ever. Commercial house builders relied on the team to fulfil their own contracts, while individual customers were making new orders and taking advantage of special offers. It’s a credit to the team that they were able to keep up with the demand, although part of the key to success was the way in which the firm has always worked. Furlong Flooring has long maintained a system of holding significant stock so that they can react quickly to the needs of their customers. They run their own delivery fleet to ensure the best possible service. Customers who turn to this amazing team know that not only will they find the ideal item, but that it will be in stock and ready to go at the first opportunity. This approach to business has been acclaimed by customers, because it lessens the pressures of working in the new build environment. Instead of having to wait for weeks for something to be made or ordered from overseas, it’s in the country ready to go. The team manufacture their own carpet in their Ireland facility, sourcing other flooring from their team of carefully chosen suppliers to ensure they have what they need. Getting things right for the customer lies at the heart of the Furlong Flooring experience, with a sales team that doesn’t just know the industry, but knows the product range like no one else. They can always find the perfect solution for the customer, at a price that they can afford. Everyone works together to create a situation where the customer fits their flooring with the least possible difficulty and the highest possible level of satisfaction. While the retail industry has struggled in the last When considering what to fit underfoot, there’s nowhere finer than Furlong Flooring Ltd. Working with some of the finest commercial housebuilders as well as national retailers, this is a firm with a reputation that is truly exceptional. We dive into the world of flooring to see what this team has done to achieve so much in the Home and Garden Awards 2021. E year, Furlong Flooring has found ways of adapting to ensure the safety of their staff and their customers. The last year has proven incredibly valuable to the Furlong Flooring team, and they have taken advantage of the last year to redevelop their website entirely. This will create a space where it is easier to see the range of products on offer, as well as explore the various colours and textures on display without having to leave the home. This thoughtful approach is a clear demonstration of why the team are not only leaders in the industry, but how they have achieved such levels of success. The work that Furlong Flooring does is invaluable to many. For years, the team have delivered precisely what the industry has needed, and nowhere has this been clearer than in their work throughout the pandemic. As they adapt to continue offering their incredible service, we celebrate their incredible success. Company: Furlong Flooring Ltd Name: Natasha Patel Email: [email protected] Web address: www.furlongflooring.com Best Contemporary Flooring Supplier - UK