Home Builder Awards 2022 BUILD 15 project manager they can call once they enter the construction phase and will always have a start-up meeting with the contractor and project manager the week before their build is due to start. On top of this, our customer service team contact our clients regularly, to check on progress and ensure they are kept happy. As mentioned above, Simply Construction Group aims to create a professional and simple process for clients, ensuring that each project is completed without any added stress. Thus, the company has developed an online dashboard to allow clients to track payments, add variations, snagging lists and project timelines to create a straightforward, unique and transparent solution to make customers feel secure and at ease during all times from start to finish. Moreover, if clients have any queries to raise, Simply Construction Group’s customer service and operations teams always answer any remaining questions as the project progress. Adding to the company’s array of satisfying services, Simply Construction Group has an optional insured backed ten-year warranty that Robert and his team can provide in addition to their standard warranty. For Simply Construction Group, the past few years have had many ups and downs, with the pandemic creating an unforeseen boom in the industry and thus, companies within this sector must adapt. Robert explains what the business has gone through stating, “Because of the pandemic, many homeowners were looking to expand the space they have available in their homes. As a result, we have had to adapt to a huge increase in demand by recruiting and expanding our team with extra, vetted trades to meet higher volumes.” Currently, for Simply Construction Group, the company is excited to be working outside of London and within the West Midlands, of which the reputation and client base of the company is expanding rapidly. For now, Simply Construction Group is looking to expand across other cities within the country as an overall greater goal and will be investing in its architectural services along with its team providing another exceptional service for its clients and contractors. Recognised as England’s Design & Build Specialists of the Year, Simply Construction Group is -simply- the best. Company: Simply Construction Group Email: [email protected] Web Address: www.simplyconstructiongroup.co.uk or Simply Construction Group, the company is established within a notoriously stressful and challenging industry. Therefore, the company aims to simplify residential construction projects and simplify the process for clients. Robert Wood, Director of Simply Construction Group, depicts the innovative business methodology, stating, “We have created a professional approach to the industry with our online dashboard system for clients to track and monitor their projects with dedicated customer service and operation teams. This approach means we comfortably deliver hundreds of projects per year across London and the West Midlands.” Last year, the company worked on several interesting projects, with one adjoining neighbour on a street in Tooting, South London, under its sister brand, Simply Loft. With this collaboration, the company developed two loft conversions, both with a ‘simply elegant’ design for stunning roof terraces – a feature that went down well with clients. In addition, the company was able to complete these projects during the COVID-19 pandemic, which meant that clients could have an outdoor space to utilise during the midst of the lockdowns, which proved extremely valuable in London, where space is at a premium. In addition to the beautiful outdoor spaces added to these lofts, the projects also included two additional bedrooms and a bathroom to each home, creating a significant amount of space within the flat that was very much utilised and appreciated during the various lockdowns. Robert expands on this, stating, “Working on neighbouring properties means that cost savings can be made for the clients as one team can be used across both properties and materials and scaffolding prices can be negotiated as one, with savings passed onto the clients. One point of call for both neighbours is also a huge advantage communication-wise.” For Simply Construction Group, when taking on new projects, the company begins with an introduction and starter pack implemented from the team. Within these two critical pieces of formality, the company provides valuable information regarding points of contact, paperwork needed to start the build, emergency contact and information on the company’s processes and general FAQs. Robert adds to this, explaining, “Our clients have a day-to-day Design & Build Specialists of the Year - England Established as a design and build specialist within separate divisions (Simply Loft, Simply Extend and Simply Basement), Simply Construction Group covers their own specialism such as loft conversions, home extensions and basement conversions. Recognised as England’s Design & Build Specialists of the Year, Simply Construction Group proudly operates within London and the West Midlands, exceeding industry standards and customer expectations. F Jan22242
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