BUILD Home Builder Awards 2024 Specialising in home improvement services of the highest calibre, Tyneside Home Improvements has been serving customers across the North East of England with its family-run team since 2008, and throughout its 16-year history, has honed its renowned customer-centric and quality over quantity approach, bolstered by a professional service and the uppermost priority being placed on developing its team. Driven by the overarching mission to aid its clients in turning their wildest home improvement dreams into a tangible reality, the company serves to embody an unparalleled home transformation experience. Commercial Director Chris Green tells us more. Orangery & Conservatory Installer of the Year 2024 - Tyne & Wear With the modest ambition to be recognised as a “trusted and reliable partner in the North East for home improvement services, known for commitment to quality and customer satisfaction”, Tyneside Home Improvements measures its success against four key factors, quality standards, customer focus, professionalism, and employee satisfaction. Through this four-fold approach, the business has been able to carve out a niche for itself as a provider with an untarnished track record and reputation for excellence, with its top standards on display across its installations, products, and professional end-to-end service. As an example of some of the tremendous work done by the company that has earned it this award, the team recently completed a conservatory renovation on a Grade 2 listed building that dates back to the 1800s, located in a beautiful little village in the Pennines region, and tucked in the middle of a conservation area. Such a project certainly came with its challenges, with the team having to adhere to strict guidelines in order to ensure this new structure would blend seamlessly with the rest of the property, as well as manage issues relating to the structural integrity of this two-century-old building, all while adhering to the stringent rules brought about as a result of working within a conservation area. There was much to be proud of with the finished result, however, with this replacement conservatory integrating effortlessly with the rest of the building, achieving the desired aesthetic harmony that was so important to the client. Chris explains, “the project successfully integrated modern design elements while respecting the historical context, creating a seamless and visually appealing transformation.” The client, of course, was over the moon with the results, something that was attained by the team keeping an open line of communication throughout the project, an integral part of this excellent service. When it comes to tackling new projects, maintaining an outstanding repertoire with customers is but one element of the comprehensive and systematic approach taken, which has been meticulously designed so as to yield success every time. From an initial on-site consultation through to detailed plans, expert execution of construction services, and a subsequent quality assurance check, customers can rest assured this all-encompassing solution has their needs at heart. As Chris explains, “[we] deliver successful projects that meet client expectations, adhere to regulations, and contribute positively to the surrounding environment.” Such exceptional craftsmanship more than distinguishes the company from its contemporaries in this space, with its personalised services and unwavering commitment to sustainability only adding to this distinction. Just as the team did with the listed building in the Pennines, seamless integration of a contemporary design that matches the character of a home is key, not only in achieving a finished project that a client is happy with, but also in building an unmatched portfolio that will allow the company to thrive in what is a competitive business environment. Regarding this industry more broadly, Chris references a current shift in more people seeking home improvements over moving, something boosted by the increasingly common hybrid working model and the costs associated with moving in these times of economic uncertainty. Since the need for home improvements is on the rise, the team are doing all they can to utilise innovative technologies across their services, which, as Chris explains, will, “solidify our position as a leader in the industry, ensuring that our clients receive unparalleled quality and service in their home improvement endeavours.” So, from SupaLite roofs to heritage windows, home extensions, composite doors, and everything in between, Tyneside Home Improvements serves as the ultimate one-stop-shop solution for all conservatory, orangery, and home improvement needs. In closing, Chris tells us, “in 2024, as proud winners of a Home Builder Award, we remain dedicated to excellence. Committed to innovation, sustainable practices, and staff investment, we continue to grow, providing top-notch home improvement solutions with a focus on quality and client satisfaction.” Contact: Chris Green Company: Tyneside Home Improvements Web Address: www.tynesidehomeimprovements.co.uk Tyneside Home Improvements
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