BUILD Q1 2020 30 Oct19172 ollowing the tragic events that took place at Grenfell Tower in June 2017, the real estate market for blocks of flats has realised the importance of having an efficient and trained property manager, especially one that will not compromise on fire safety. Trust Premier is an award-winning firm of managing agents, specialising in long-leasehold, high-end blocks of flats primarily within the M25 around North, West, and Central London. Working alongside both developers and resident management companies (RMCs), the team at Trust Premier are engaged by clients to manage the common areas, as well as all necessary hard and soft services required in a building. Established in January 2006, Trust Premier has consistently grown its portfolio in a carefully-considered manner, ensuring it has become one of the best residential property management companies specialising in the management of blocks of flats in London. Drawing together a wide variety of skills and talents to effectively manage long leasehold blocks of flats, the firm offers its clients access to surveyors, professional property managers, accountants, and experts in leasehold valuation tribunal (LVT) matters. In its work alongside developers, Trust Premier offers a consultancy service that aims to assist developers with all aspects of a new build development. This can include, but is not limited to, mechanical and electrical services, on-site staffing requirements, drafting of leases, service charge budget planning, management structure assistance, and handover process support. Throughout the course of a new build development, many issues can arise and developers can benefit from the experience that Trust Premier offers. Once developments are complete, the team then take over management of those buildings with the benefit of full knowledge of it having been a part of the process from the beginning. However, insofar as RMCs are concerned, the firm is typically appointed to older, purpose-built blocks of flats across the North, West, and Central areas of London. The capital is home to many landmark buildings that are full of both history and culture, and the team at Trust Premier manage approximately one hundred buildings across the city. These include notable pieces of architecture such as Highpoint in Highgate, which is a Grade I listed building, Eyre Court in St Johns Wood, and three blocks of flats in The Bishop’s Avenue at Hampstead. 2020 presents plenty of opportunity for Trust Premier to continue growing its already-impressive portfolio of services and Trust In The Best Managing any property requires a steady and experienced hand, trained in finding the best deals without compromising on the quality of services delivered. In BUILD’s Real Estate and Property Awards 2019, Trust Premier was named as the Most Trusted Property Management Company across North West London. To find out how it earned that title, we profiled the firm. F properties across London. However, for the team, the focus remains on re-structuring how buildings insurance is dealt with for clients. Typically one of the most expensive items on a service charge budget, buildings insurance can be a difficult thing for developers and RMCs to obtain in a cost-effective manner. Trust Premier has come up with an ingenious solution to help drive down premiums for all clients. At present, the firm insures more than £1 billion worth of property, with premiums exceeding £1.3 million. Historically, Trust Premier would have deal with each policy on an individual basis. However, the firm has now pooled all policies together in order to increase buying power with insurers. Rather than insure a building for approximately £20,000, the team now bring more than £1.3 million collectively; a tactic which vastly enhances the strength that Trust Premier has in driving premiums down. Staff form the foundation for all of Trust Premier’s success. Through an enjoyable workplace environment, exceptional remuneration, and matchless benefits, the loyalty and determination of the hard-working staff has lead to a culture of stability at the firm. In an industry where high turnover of staff can be hugely frustrating, Trust Premier’s solidity is a highly valuable trait. Coupled with full funding for industry-specific qualifications, an in-house professional development training programme, and monthly staff events, this firm is one of the most attractive for property managers in and around London. Crucially, for clients of Trust Premier, the firm is not a jack-of-alltrades company. Many local estate agencies have ventured into block management as another revenue stream without having the expertise to deliver truly exceptional services. As a specialist firm, Trust Premier only manages long leasehold properties, and can dedicate all of its attention and expertise to ensuring an unbeatable property management service. Contact: Michael Yun Website: www.trustpremier.co.uk
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