35 Q1 2020 BUILD Sep19219 ased out of Georgia in the US, Complete Project Solution offers a potential solution to all your construction and facility management needs. With clients ranging from the large and high-profile Grady Memorial Hospital to other commercial facilities, hospitality spaces, and Multifamily apartment communities and t management firms, Michael manages a wealth of different projects on a day-to-day basis. ‘As an owner-operator, I am involved in all aspects of the business with a specific focus on customer relations, retention, and satisfaction,’ he explains. It’s a broad job, with a lot of areas to cover. We asked Michael what this entails. ‘Building a solid business plan with each partner allows an opportunity for my client and I to work together throughout each phase of each project,’ Michael explains ‘Additionally, project innovation and value engineering come together through this same partnership.’ It’s a credit to Michael and his team that this work is consistently handled with care and dignity. These are the attributes that gave the staff at the Grady Memorial Hospital the trust to allow Michael full control of the project. ‘The landscape installation project with Grady Hospital stands out as some of our best work to date,’ he enthuses. ‘The goal was not only to improve how the grounds looked but to design an eco-friendly landscape throughout the facility. The grounds look beautiful!’ Achieving an environmentally friendly approach was an important part of this challenging assignment. We asked Michael how he did it. ‘By removing and renovating with soil with organic compost, installing LED lighting, repairing and upgrading the irrigation system we achieved our goal!’ he smiles. Michael is rightly proud of his work with the Grady Memorial Hospital. It’s not every project that has such a high profile, as well as a high impact on these who are able to use the space. Leaving a lasting impact is key to Complete Project Solution’s business plan according to Michael. ‘Our overall mission has been to develop lasting partnerships within the industry by offering a customer first approach with all we do,’ Michael explains. ‘We continue to bring innovation, creativity, and education to each opportunity always with integrity, character, and passion!’ This personalized approach the team have been providing clients with over the years has proven to be a popular trait with those they work with. One of Complete Project Solution’s clients, Kimberly Dine is keen to highlight the extraordinary work the firm has consistently delivers to her company. One-Stop-Solution Finding a consultant who you can trust is a challenge, especially when it comes to a big personal project that will affect you and where you live for the foreseeable future. Managing a one-stop solution, we talked to Michael Hayes of Complete Project Solution about what he does and how he does it. B “Being in the multifamily industry, I look for vendor partners that are willing to take the extra steps to collaborate on projects, to share their ideas and to also point out alternatives that could potentially save on costs. This is what sets CPS apart from other industry competitors. I can count on CPS to deliver quality work at a competitive price. Not to mention, the partnership supersedes my expectations every single time”. Kimberly Dine - Regional Manger, Atlanta Utilising the services of Complete Project Solutions means that clients spend less time and money on better quality service. Apart from priding themselves on excellent customer service, the stress of handling multiple vendors is passed onto Michael and his experienced team. With a wide range of commercial real estate throughout the region, Complete Project Solution has some excellent opportunities for growth and development. A positive economy has greatly improved the recent growth allowing businesses to invest in property. Taking pride in a job well done, Michael and his team are always on the lookout for new technological developments that could help with their business. ‘Photography as well as video systems are playing a large role in our quality control processes,’ he explains. The relative straightforwardness of drones allows access to parts of buildings that were previously awkward to access. ‘Drones are used to cover large areas,’ he tells us. This thrilling innovation is one of many that is keeping Complete Project Solution ahead of the curve. Managing large-scale projects can be a major challenge, calling on a number of different resources and vendors and then coordinating them with immense care and precision. The employment of someone like Michael Hayes allows these projects to become simplicity itself. His dedication and competence shines through, showing why Complete Project Solution is so well regarded in the industry. Contact: Michael Hayes Web Address: www.completeprojectsolution.com/home.html Telephone: 001 404 418 2347
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