9 High Quality Finishes According to Hiatt, polished metallic finishes are the most common, with polished chrome being highly popular. But there are other finishes that provide a more striking look. For Hiatt, handles in antique brass and brushed nickel are big sellers, offering an appealing alternative. Niche finishes offer greater character or impact to an interior design, such as matte black or pewter, when set off with the right materials and colour palette in a space they can be an integral part of an interior’s vibe. Door Handle Packs Door handle packs have proven a great success for Hiatt, offering their customers everything they might need to complete a job, saving money with the convenience of a single-click purchase. Door packs can contain multiple handles for renovations where there are many doors to fit, single door handle and hardware packs containing the handles and hardware to fit a single interior door, including handles, hinges, latch, and fire door packs which provide the UK fire regulation handles and hardware needed to fit an interior fire door, including hinges, hinge pads, locks, door closers and signage. Quality Assured Providing door handles and hardware of consistently high quality is a priority for Hiatt. Their quality processes are twofold. First, Hiatt’s QA team works closely with supplier manufacturers around the world to implement rigorous quality control process during production. Secondly, they carry out regular inspections on-site in the UK to ensure product quality remains consistently at the required level. Outstanding Customer Service & Support Hiatt’s dedicated workforce of 50 people process thousands of orders every day at the Birmingham site, from a single pair of handles for home improvement DIYers to hardware for full renovation projects. Customers have access to thousands of products on the Hiatt website, offering same day despatch options for flexible, app managed next day delivery and free local collection for optimum customer convenience. Hiatt offers high product availability too, understanding that sometimes door handles and hardware are needed fast to get a DIY job done or renovation finished on time. “We make sure a vast majority of our handles and door hardware products are always in stock. And that’s across all ranges, for premium, utility and budget products”, says Hiatt Operations Manager, Ryan Taylor. “It’s really important to us that we can deliver what our customers need, when they need it.” For Hiatt, customer experience doesn’t end at checkout. They offer comprehensive customer support, whether that’s general queries, expert technical advice or going the extra mile. Hiatt has built a reputation in the sector for providing best-in-class customer support, from consideration stage to UX to post purchase engagement. This is demonstrated by Hiatt’s impressive Trustpilot ‘excellent’ rating, with more than 10,000 positive reviews. Hiatt Hardware continues to grow, expanding its customer base and product catalogue with exciting new door handle designs across ranges. Another key part of that growth is diversification into adjacent home improvement areas, such as supplying interior doors and fire doors, front doors and backdoors, electricals, plumbing and DIY tools. Hiatt’s door handles and other door hardware products are available at hiatt-hardware.com and at larger UK home improvement stores, such as B&Q, Wickes, Toolstation and more. Contact [email protected] for more information. Selection of ceramic door knobs Example of a fire door hardware pack Hiatt Hardware HQ The Hiatt team
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