BUILD Q2 2019

21 Q2 2019 BUILD 1808BU13 ith a vast area of coverage, Hampshire-based estate agency, Graham & Co, operates within a 15 mile radius of Andover and a 15 mile radius of Whitchurch, meaning it covers most of northern Hampshire, as well as parts of south east Wiltshire. Formed in 2003, the firm experienced rapid growth and became the largest estate agent in the area within its very first year. Now, 15 years on, Graham & Co is still a firm favourite amongst vendors, buyers and letters due to its high levels of customer service, its experienced and dedicated workforce and its attention to detail. It isn’t just about buying and selling at Graham & Co - formed six years later, in 2009, the lettings department has also expand- ed and is now a formidable force within the local rental sector. The firm’s ethos, of providing second-to-none customer service through its experienced base of property professionals, has been mirrored in this department too, helping it to go from strength-to- strength in a short space of time. It is now the only lettings firm in the area that is open seven days a week, providing the extra marketing and customer support that so many others lack. Property management is yet another service that can be offered by Graham & Co. This aim here is to provide landlords with an unrivalled experience and level of customer service, once again, and its success is based on its army of satisfied clients. As an independently-owned entity, it’s much easier for Graham & Co to be flexible to client requirements in order to cater to all needs. Special Agents Rising to prominence in less than 12 months has cemented Graham & Co’s place as market leader, and now, 15 years later, it is still at the top as it clinches the coveted title of Estate Agent of the Year for Hampshire – 2018 in the Global Excellence Awards. W Internet marketing is key in this digital age and, with regards to technology, Graham & co is more than up to date on its cutting edge promotional tools. A dedicated computer package has helped to move the business even further forward by providing a slick marketing service for vendors and purchasers alike, with innovative email solutions, which gives the agents the edge over its competitors. Graham & Co will also indulge clients in the more traditional methods of marketing too, such as newspaper adver- tising, to ensure full coverage of the properties. Despite more and more people requiring a presence online, there is still a need for the humble high street shop front, and statistics show that 42% of all potential property purchasers will visit the estate agency in person or via the telephone, proving that there is still very much a need for a physical presence. At Graham & co, it’s difficult to miss the eye-catching and inviting town centre based offices, which are open and staffed seven days, for poten- tial customers to pop in and have a chat. Graham & Co also plays a large part in the community. Directors Wayne Turpin, Stuart Graham and Guy Sommerville, along with the staff-base of 25 at the agency, are proud sponsors of several local endeavours, including Andover Rugby Club, Andover Crick- et Club, Shooters Football Club, The Jamie G Trust, Andover Lake Run, and numerous village and school fetes.