BUILD Q2 2019

BUILD Q2 2019 8 WR180116 stablished in April 2018 with the aim of offering local people in the Burnley, Pendle and surrounding areas a fresh approach to real estate in the area, Kay and Sons has already earned a reputation for excellence thanks to its commitment to client service. Having received a great deal of local support for their idea to create a unique, client focused estate agency, the Kay family realised their dream last year and have been driving it forward ever since. They remain committed to providing clients with exceptional quality service and support to this very day, and are always exploring how they can enhance their services to better serve their clients across the sales, lettings and rental markets. Alongside client service, value is also of the utmost importance to Kay and Sons, and the team constantly strive to provide them with exceptional quality service at accessible prices. To achieve this, the firm combines lower than hybrid and online selling fees alongside the highest levels of service, marketing and delivery to Kay and Sons Limited : A New Approach to Real Estate Based in the heart of Burnley town centre, Kay and Sons Limited is a family run, independent estate agency dedicated to providing every client with the support they need. We profile the firm to find out more about how, despite its relative youth, the firm has already proved itself to be ahead of the curve when it comes to client service and came to win Best Independent Real Estate Agency - Lancashire & BUILD Customer Service Excellence Award – Lancashire in our 2018 Real Estate & Property Awards. E ensure local people get the best service at the best price. Having a fixed selling fee means that the firm can clearly prove that it is providing unbiased support and service to its valued clients. Looking to the future, Kay and Sons will continue to focus on client service, whilst at the same time aiming to enhance its success by expanding certain areas of the business using niche marketing techniques and its growing investor portfolio. These developments will ensure a bright future for this flourishing estate agency. Name: Gary Kay, Managing Director Address: Hammerton Chambers, 43 Hammerton Street, Burnley, Lancashire, BB11 1LT Telephone: 01282 216096 Web Address: www.kayandsons.co.uk