BUILD Q2 2020

31 Q2 2020 BUILD Jan20231 spray is a dynamic property damage claims management business, handling property damage insurance claims on behalf of homeowners, landlords, and commercial property owners throughout the UK. The team, both at head office and out in the field through a nationwide network, handle thousands of claims each year with business driven primarily via word-of-mouth recommendations and introductions from insurance brokers and letting agents alike. One quick call to Aspray, and policyholders can benefit from the hugely knowledgeable team offering assistance and representation of their best interests when they need to make a claim. From the beginning of each clients’ case, Aspray handles negotiations with the insurer or their appointed loss adjuster. Interpreting the client’s insurance policy on their behalf, the firm work to press any points needing to be made as it strives to gain each client their full entitlement from their insurance cover. Many different events can damage a property, whether it be storms, flooding, fire damage, vehicle impacts, tenant damage, or something else entirely. But Aspray’s commitment to getting the best results for its clients never changes. Since its inception, the firm has fostered a customer-driven culture within the business. There is an uncompromising attitude towards customer service, as Aspray expects each member of the team to deliver first-class service first time and every time thereafter. The reward comes in aiming to gain what is fair and just from the property owners insurer, especially if the claim may have been repudiated or reduced unfairly in the first instance. Every single insurance claim is unique. Homeowners and businessowners may have similar claims, but the emotional and moral implications of experiencing damage to property are intimate to each individual that Aspray represents. The secret to its ongoing success lies in its ability to apply knowledge gained from other claims to the latest scenario, whilst also being able to support any policyholder on an emotional level. This is perhaps most evident in If a home, office, or any other type of property has been damaged in ways that can seriously affect day-to-day life, the last thing you want is to be fighting on multiple fronts. Insurance policies are there for a reason but fighting to get every penny of the compensation you deserve could be hard work. It is during this time that having the backing of a professional could be hugely beneficial. Allow Aspray to step into the ring on your behalf, with its wealth of insurance expertise and knowledge. We profile the firm to find out more. A Best Property Damage Insurance Claims Management Company - UK the United Kingdom with the recent bout of floods that the country has had to contend with. Many new homes have been built on former flood plains and are therefore increasingly susceptible to flooding during times of immense rainfall of back-to-back storms. Should groundwater levels or river and lake levels rise, new homes are amongst some of the most vulnerable. New homeowners are left devastated as their dream home is ruined before their very eyes. This is where Aspray’s unparalleled level of emotional support comes in, appreciating the gravity of a situation and the extreme upset an unexpected flood has caused. By making themselves accessible to the client, the support is always there for those who have invested so heavily in terms of emotion, but also finance. Aspray often doesn’t just deliver the deserved compensation, but also the willpower and resolve to get through these difficult times. Consumer knowledge around the difference between the role of a loss assessor and a loss adjuster is something which must be addressed and it is something that Aspray is committed to changing. Through careful deployment of research findings and an upcoming launch for the UK’s first loss assessing board game, the firm hopes to boost consumer knowledge in the hopes that should the worst happen to any property, they are fully equipped with the right knowledge. Aspray has thrived on helping clients get the settlement they deserve from property insurance companies, and will continue to do so for many years to come. Website: www.aspray.com

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