17 Q3 2021 BUILD sets a standard within the industry. The company’s reputation is built on the quality of its staff and success of its customers. “We get a combination of referrals, word of mouth and clients from organic web searches. We also target owner/investor firms and high-level property management executives.” Megan continues, “Our staff plays an instrumental part in our success. Our internal culture is a mix of professional, quick witted, and out of the box thinkers. We love what we do and every day is a learning experience where we build upon our individual strengths and identify potential weaknesses to be improved upon. We have fun and get things done quickly and efficiently.” projects on hold and others proceeding as originally planned.” Megan continues, “This, however, did not hurt our project pipeline very much and we were able to gain several new clients during the height of the pandemic. Some projects are still on hold while many others have re-started. As for the future of Modern Gem Design, Megan emphasises the growth plans for the business. “We are looking for warehouse space so we can always have inventory on hand to fulfil our projects quickly and efficiently without delays from our sources/vendors. Also, we are hiring additional staff – an office manager, project manager, junior designer.” Megan continues, “We are doing a complete revamp of our website and social media marketing. We will have additional features and additional customizable product/service types in our store. We plan to focus more on our blog and portfolio to feature stages of the projects from the mood board and then show before and after photos.” After just winning the award for Best Multi-Family Interior Design Firm – Texas, we have no doubt that Modern Gem Design will surpass their own goals of growth, physically and online. As an innovative business in a niche market, the studio boasts marketable skills, experience, techniques all with a flare of passion and quality servicing. Company: Modern Gem Design Name: Megan McDowell Email: [email protected] Web Address: www.moderngemdesign.com Address: 4052 Lomita Lane, Dallas TX 75220 Before After Whitney Kratz, helps lead the interior design division of Modern Gem Design. Her background is in high-end residential design, specializing in custom homes and furnishings having worked on projects throughout North America and the Caribbean. Because of her background and over two decades of experience she brings a laser sharp eye and long list of sources and knowledge which play a pivotal role in shaping our clients interior and exterior design packages. As many businesses have struggled during the COVID-19 pandemic, we asked Megan about the internal struggles the business environment may have had during this time. “Our experience has been a mixed bag with many clients placing
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