Build 2016 Real Estate & Property Awards

Build 2016 Real Estate & Property Awards 14 stablished in 2000, Mortgage Lenders of America has since funded over 30,000 loans and offers a wide variety of loan options including FHA, VA, USDA and conventional. The firm consistently achieves customer satisfaction ratings above 93%, based on loan survey data, which Kneibert believes is due to the firm’s unique ability to deliver a high touch customer experience across online and offline interactions. “At Mortgage Lenders of America, we know what home means. That’s why we provide an uncommon degree of attention and expertise to every prospective borrower. And why we offer an array of loan products, plus resources like custom mortgage calculators that help customers at each step along the way in the home buying process.” Kneibert emphasises that whilst the vast majority of lenders in the US are heavily focused on refinancing, Mortgage Lenders of America has differenti- ated itself by helping buyers with home purchases, and especially first-time buyers through the process, which can seem overwhelming. “Residential mortgage lending has been limited by the highly regulated environment. This makes it harder than ever to provide innovative and meaningful enhance- ments to the home buying process. It takes a special kind of company - one that is agile enough to respond to a rapidly changing environment, yet large enough to invest in forward-thinking strategies - to make a positive differ- ence for borrowers.” “Mortgage Lenders of America aims to deliver the highest quality experienc- es for our customers and has demonstrated a more efficient/quicker journey from loan application to final approval as compared to industry norms. We are also not a traditional bank – we have focused on providing online lending solutions with the right mix of personal assistance from the onset. Our lend- ing professionals are available evenings and weekends to answer questions for prospective buyers during the most convenient shopping times for the individual rather than the firm.” Ultimately, Kneibert is proud of the firm’s success and that the firm will continue to build upon this going forward. “We will continue to develop new and innovative solutions in residen- tial mortgage lending, seeking ways to make the overall buying process simpler for the borrower. Our laser sharp focus on helping our borrowers buy homes, our attention to providing top level customer service, and our commitment to transformation through technology will provide us with opportunities to expand our share of this important market.” Best for Online Mortgage Lending - USA Mortgage Lenders of America is an online, residential mortgage lender offering home loan services in 34 states across the U.S. We invited President Philip Kneibert to tell us more about the firm. E RP16035 Company: Mortgage Lenders of America, LLC NMLS ID#10287 Name: Maya Vance, Marketing Manager Email: [email protected] Web Address: www.mloausa.com Address: 10975 El Monte St.