Build 2016 Real Estate & Property Awards

Build 2016 Real Estate & Property Awards 18 stablished in 2005, Platinum Property Agents draws on the experience and expertise it has gained over this time to provide clients with a personalised, quality service which meets their needs and reduces the stress and upheaval of moving home, whether they are renting or buying. Rob outlines how the firm aims to achieve this through its service offering and dedication to client support. “Most clients are excited about their new home and have limited experience of the financial and legal side of the transaction. The management of the frustrations and expectations is where our team here at Platinum Property Agents excel. “In order to instil our clients with confidence and make the process more manageable we offer a simple fee structure and contract terms, providing a completely transparent service from the start. We avoid the trend we are often seeing throughout the industry to use technology to automate or offer a ‘self-service’ approach. We aim to use the latest technology to improve our productivity and free up time to provide a personal service.” The firm’s Worcester office has a strong rentals base and is close to Worcester University, and as such the team have become experts in House of Multiple Occupancy rules (HMO) for student accommodation. Matt Raaff provides us with an overview of the market for HMOs in the region currently. “In Worcester the HMO market for students is very popular because rental yields are high. Locally we have article 4 planning restrictions for HMOs, which means that you cannot create a student let without permission, and therefore existing HMOs sell for a premium price, making them highly covet- ed. Due to our in-house mortgage company, Platinum Property Finance, and our experience managing student properties, we have become experts in advising investors on this area of the market.” Overall, Rob was keen to conclude that the future looks bright for the com- pany as it seeks to build upon its current success and growth. “Moving forward, we have ambitious plans to expand our business in the current locations and across the region. Our technology has been purposely selected to be cloud based to allow it to be operated from home or a new office location, ensuring that we can easily implement our systems into a new office and be very effective from the outset. We look forward to taking advantage of the opportunities and enhanced capabilities this expansion will provide us.” Best Real Estate Agency - Worcestershire Platinum Property Agents are a Worcester & Malvern based estate agency providing sales, letting and property management services to clients across the region. We invited Rob Price to talk us through the firm’s client centred approach and how this has helped it to achieve its current success. E RP16034 Company: Platinum Property Agents Name: Rob Price Email: [email protected] Web Address: www.platinum-property.co.uk Address: 15-17 St Johns Worcester WR2 5AE Telephone: 01905 426000 or 01684 898800