Real Estate and Property 2018

Build 2018 Real Estate and Property Awards 18 Best Residential Estate Agency - Coventry Shortland Horne is a traditional family estate agency which understands the needs of clients and has developed a marketing strategy to ensure that homes are marketed effectively delivering the best value for the home owner. We profile the firm to share the reasons why BUILD Magazine recognised it in our prestigious Real Estate & Property Awards for 2018. the process. When the team value home they feel it is important to be realistic and not inflate values. This fosters trust between Shortland Horne and its clients and ensures both repeat business and recommendations, both of which are vital to success in the estate agency market. Thanks to its already incredible success, Shortland Horne has recently opened an office in Leamington and over the next year the team aims to make this new location as successful as its Coventry office. By expanding the team is able to support a wider range of clients, whilst at the same time ensuring that it continues to offer the same award-winning service that has driven the agency to the success it enjoys today. ince 1995 Shortland Horne has been providing supportive, expert home letting and sales services, as well as new build services for both large companies and small developers. Over the past twenty-three years the firm has achieved incredible success and gained a reputation for excellence that has led to many recommendations from satisfied clients. To ensure excellence for every client, the firm focuses on service and the importance of looking after clients from the moment they make an enquiry through to completion. The team firmly believe that being professional, friendly and efficient has driven the business forward alongside up to date marketing. As such, Shortland Horne has a devoted contract chasing department. Selling a house is stressful for everyone, and as such the team understands that by someone pushing and speaking with solicitors and financial advisors they can pick up on issues which will enable a smooth sales progression. With the increase in digitalisation in the estate agency market, Shortland Horne is increasingly facing strong competition from online agencies with lower overheads, and therefore lower fees. However, the team believe that they do not need to match their competitors in terms of price, as they know that clients value their vast industry expertise and client focused approach. As such, they are continually seeking to enhance their support and service offering rather than reduce their prices or move entirely online, which would offer clients a less personal service. It is the personal service that sets Shortland Horne apart from its competitors and marks it out as the best possible option for its clients. With family at its core, the team are driven to supporting their clients and offering them a service that suits them. By working as a team, staff find that clients are looked after correctly and not treated as a business but rather as someone that they get to know and work to assist throughout S RP180030 Company: Shortland Horne Estate Agents Contact: Will Green Address: Warwick Gate, 21-22 Warwick Row, Coventry, CV1 1ET, UK Phone: 024 7622 2123 Website: www.shortland-horne.co.uk