Real Estate and Property Awards 2021

BUILD Real Estate and Property Awards 2021 22 Communication-wise, franchise partners benefit from a professional support desk; specialist support management; annual business reviews; local services to drive marketing strategies; referral system, encouraging networked business; national awards programme; central members areas which offers online documentary support; and tracking classroom, e-learning, webinars, and one-to-ones as appropriate. Alongside the aforementioned benefits, Hunters has been providing training via the Hunters Training Academy since 2003, firmly believing that the best training is key to equipping staff and franchisees with the professional skills they need to deliver the best customer service in a highly competitive market. The Hunters Training Academy learning programmes are endorsed by NAEA and ARLA, and they are interactive and delivered in a number of ways: at the academies in York and Central London; at regional training meetings; in branch; via e-learning packages; and via online webinars. Hunters’ franchisees have had nothing but excellent experiences, with branch partner, Rebekah Try saying, “We have been a franchised office for nearly five years and only with the support and commitment of the Hunters Group have we been able to continue to thrive and make profit through a difficult few years. Without the Hunters brand support, I am convinced we would have been another casualty of the recession.” Another Hunters branch partner, Colin Carr said, “Since our conversion, our sales pipeline has increased by just over 500%! – and still rising. We now have three valuers in the office following successful completion of the Listing courses, and the support network we receive is second to none. My only regret is that it took me such a long time to make up my mind to convert, I wish I had done it years ago.” Company: Hunters Bridlington Contact: Nicola Simmonds Email: [email protected] Website: www.hunters.com Oct21438 ne of the UK’s largest franchised estate agency groups with offices throughout the country, Hunters’ ambition is to become the nation’s favourite estate agent. By keeping the customer at the very heart of the business and by continuing to expand its network, it is looking forward to achieving this objective. Hunters was established in 1992 on the solid principles of excellent customer service, unrivalled proactivity, and achieving the best possible sales results for clients. It believes its clients are best serviced by estate agents who own and run their businesses, have expert local knowledge, and are supported by a strong national brand and network. This is why it began its franchising business in 2006. Hunters’ franchising model is based on offering combined expertise in sales and lettings and its established and well- respected brand with an annual national marketing campaign. It has a nationwide footprint of integrated branches and an experienced management team with a long track record of operating successful estate agencies as owners, operators and franchisors. 200 of the 210 Hunters offices across England and Wales are owned by franchise partners, making it one of the largest estate agency franchises in the UK. Hunters’ franchise partners benefit from lowered costs, increased income, and quick, profitable and sustainable expansion. Considering this, brand awareness is essential to estate agents, which is why Hunters heavily invests in its team and works closely alongside its franchise partners to provide support for all needs in order to succeed. Technology is a major investment and focus for the company, as it is revolutionising the industry. Hunters prides itself on being at the forefront of technology and utilising to help it increase its market share and provide better customer service. Its cutting-edge technology includes its own bespoke estate agency software; award-winning mobile responsive website with local branch pages; free apps for smartphones; its own market intelligence to generate valuations; smart for sales/to let boards with QR codes; online marketing, SEO and social media; and web-based marketing and print portal. Hunters also believes outstanding communication is vital; the closer it works franchise partners, the greater the success. Residential Estate Agency of the Year 2021 - East Yorkshire Hunters specialises in sales, lettings and management of property, its vast portfolio of services also including auctions, block management, investor buy-to-let, land and new homes, conveyancing, survey, mortgages and international property. O