Recycling & Waste Management 2018

Build 2018 Recycling & Waste Management Awards 14 ince its inception in 2004, TJ has operated a network of strategically located Materials Recovery Facilities equipped to recycle up to 100% of waste received. Through organic growth and acquisition, TJ has become one of the leading independent waste management providers in the South East. In partnership with AMCS, an industry leading software developer, TJ has developed a fully automated and mobile system for the company’s drivers and transport office. The new ERP system avoids the creation of any paperwork from the point of order through to invoice. The system has delivered significant improvements in operational efficiency. This has included increasing the capacity of each of the company’s 23 construction waste collection HGVs by 0.8 lifts per day. The system has also greatly improved the customer experience. The latest development has been in the implementation of an online customer portal. Using a secure login, TJ’s customers are able to access a wide S Best Commercial Waste Management Company - South East England & Wales Management Technology Innovation Award - UK TJ Waste & Recycling Ltd (TJ) serves both commercial and domestic consumers with a range of waste collection and disposal solutions in the South East Region. As part of our overview of a selection of the winners of this year’s Recycling & Waste Management Awards we profile the firm to find out more about the work it undertakes in this sector. Nov18109 Company: TJ Waste & Recycling Contact: Luke Haskell Website: www.tj-waste.co.uk range of account service and management data whenever it suits them. This has seen the firm’s customers be able to reduce administration time by up to two thirds. Feedback from both employees and customers has been very positive and the company’s commitment to service was recently recognised when it was awarded a Gold Trusted Service™ provider by Feefo customer feedback platform for achieving at least 4.5/5 stars in reviews over the past 12 months. The customer portal capability has helped deliver commercial success and played an important role in winning two new contracts with Mountjoy and Vivid Housing Association. The two contracts have a combined value of between £3 million and £4 million a year and are evidence of TJ’s ability to deliver efficiency through the construction supply chain. Looking to the future, TJ remains committed to driving innovation and excellence for its valued clients and providing them with cutting-edge waste disposal solutions they can rely on. This will help the company to achieve its mission: to be the market leader of waste management services in our areas of operation, achieved by maintaining the highest level of service and safety quality standards, at market competitive prices.