5 Sustainable Building Awards 2022 BUILD company will then consider if the project will be contributing to the local economy and environment, and if the completed product would fit in with its outstanding reputation. Trusko’s core ethos is that communication is key, which is why it manages its clients’ expectations from day one. Each client is kept up-to-date on every detail of their project throughout the construction process; the company does not set up its clients to fail, so much so that it delivers quality even at its own cost. Trusko’s quality management and control is compliant with internationally recognised standards, including ISO 9001:2015, so each item of work is scrutinised throughout the process to ensure only the best quality of work is seen on its contracts and final products. Graham Cunningham says, “We question everything. We are really, in every sense of the word, out-of-the-box thinkers and I think that’s one of the things that helps us to achieve what we do in the way we do; there is no ‘can’t be done’ or ‘no’ in our vocabulary. It’s just ‘what do we need to do?’ We will find the answer and I think that is possibly why we’ve managed to grow to where we are in such a short amount of time.” Agreeing, Barry adds, “We just don’t give up. We keep pushing boundaries, we keep finding solutions. We keep driving and we remain positive. Some days, I think other companies would just walk away. However, our focus always remains on product quality and client satisfaction. The team’s motivation and enthusiasm for their work contribute significantly to the success of Trusko. They enjoy what they do, they like to collaborate, and they enjoy being challenged. This healthy working atmosphere is to do with Barry and Graham’s dedication to looking after their people: ensuring they are trained and safe in the workplace, that they have the tools to get the job done to a high standard, that they have healthy work-life balances, and knowing each and every member of staff on a personal level. Graham shares, “Should you decide to leave Trusko, you leave better than when you started and that might be in terms of a technical knowledge and maybe in terms of project management knowledge. It may be in terms of just general time management. That is my hope for everybody that comes to the company. We expect a lot of ourselves, we expect a lot of everybody who works for us.” He continues, “I pride myself when I walk onsite. I know everybody’s name. That personal touch, it motivates people and I think that is really important in the construction culture. Building those relationships and understanding that we are
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